Privacy Policy

Bliss.AI Pty Ltd (aka Powston)

Effective Date: 25/07/2024

1. Introduction

Bliss.AI Pty Ltd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.powston.com, use our services, or purchase our solar controllers. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information We may collect the following personal information from you:

Name
Email address
Phone number
Address
Payment information
Any other information you provide directly to us
2.2 Non-Personal Information We may collect non-personal information about you when you interact with our website or services. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our services
To process transactions and send you related information
To communicate with you, including responding to your comments, questions, and requests
To send you technical notices, updates, security alerts, and support messages
To monitor and analyze usage and trends to improve our services and website
To personalize and improve your experience with our services
To comply with legal obligations and resolve disputes
4. How We Share Your Information

We may share your information with third parties in the following circumstances:

With service providers who perform services on our behalf
With third parties to process payments
With our business partners and affiliates for marketing purposes
To comply with legal obligations, protect our rights, and prevent fraud
In connection with a merger, sale, or acquisition of our business
5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Despite these efforts, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the information provided below.

6.2 Opt-Out You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bliss.AI Pty Ltd (aka Powston)
32 Kennedy Terrace, Paddington QLD, 4064
Email: [email protected]