Self-Service Onboarding - Sungrow
Welcome to the Self-Service Onboarding guide, if you get stuck or are not sure at any step, please reach out to us via the contact page.
Step 1: Self Qualify as a Simple Site
If you have a simple site, please feel free to step through the Self Service Onboarding guide. If you have a complex site, or are not sure, please reach out on the Contact page.
| Simple Sites | Complex Sites | |
| Inverters | One Hybrid Sungrow Inverter (e.g. SH5, SH10, SH15, SH25). | Multiple Inverters, especially if Inverters are from one or more brands. |
| Batteries | Sungrow Branded Battery connected to your Sungrow Inverter. | Batteries from a different brand, or batteries not connected to your Sungrow Inverter. |
| Solar Panels | Solar Panels connected to your Sungrow Hybrid Inverter, or optionally with no solar Panels. | Solar panels running through an inverter other than your Sungrow Hybrid inverter. |
Step 2: Order your Hardware & Subscription
Powston's fee's and charges are as follows:
- Hardware: $250/controller
- Subscription: $10/month
Click Here to Place your Order
Step 3: Join a Wholesale Retailer
Powston isn't an energy retailer, so you will still need to retain an energy retailer. Most of our customers are registered with Local Volts as they pass through the AEMO Spot prices directly to the consumer for those in QLD, NSW, ACT, SA, TAS to be elligible.
Click Here to Register with Local Volts
If you're an existing LocalVolts Customer, using the Talk to LocalVolts Feature send a request:"I'd like to join Powston". It can take up to 2 weeks for your current energy retailer to release you, continue the below steps while you wait.
If you'd like to use another retailer, please contact us.
Step 4: Add Powston as a Channel Partner
This will give Powston access to see your Inverters data via the Sungrow API, we can take limited control over your inverter via API, which is why we also required the hardware.
1. Login to iSolarCloud: https://au.isolarcloud.com/
2. Select your Plant from the list
3. Select Plant Configuration
4. Add Powston as a Channel Partner
Step 5: Login to Powston
Login to Powston: app.powston.com
You will need to use the same email address you use to login to Sungrow.
At this point, you should be able to see your Inverter's details coming through. Powston will not be controlling your inverter just yet until you have instructed us to Take Control.
Step 6: Install your Controller
Once you receive your controller follow this Installation guide:
Step 7: Let Powston take Control
Double Check you are Ready:
1. Registered with LocalVolts and received the confirmation you are now on LocalVolts?
2. Added Powston as a Channel Partner?
3. Installed your Controller?
4. Confirmed you can login at app.powston.com and see your inverter?
Then its time to take the next step:
Email [email protected] to let us know you are ready for Powston to take Control of your inverter!
Step 8: Review the Platform Overview
Watch the Platform Overview to learn how to use the Powston Platform: